Quality forms the bottom line for all our operations , helping us achieve world-class performance and exceed our customer expectations, with reinforced focus on using six sigma methodology for every process .
At ITnesral , quality and customer focus is of utmost importance. We strongly believe in providing total customer satisfaction through excellence in product & process development, building quality into the process, proactive approach to quality issues, quick response to customer, cutting-edge technology & price competitiveness. Some of the very recent initiatives are:
- Flawless product launches
- Variation reduction in our processes
- Continuous improvement using 6-sigma methodology
- Robust manufacturing system in line with the best-in-class
These are aimed at achieving enhanced customer satisfaction and world-class quality standards. In our journey towards excellence, we continue to meet the stringent requirements of global OEMs on a continuous basis. Our quality systems have been designed to comply with the latest automotive quality system standard. Skill and competence enhancement in terms of professional and technical skills has been the key initiative. This has helped us in understanding Voice of the Customer in terms of design, performance, ongoing quality and cost competitiveness. Sophisticated inspection and testing facilities help us to provide the right solutions to OEM requirements on time and ensure quality and reliability of products.
Our efforts to bring in world-class quality practices with zero defect mentality only reiterate the fact that we are fully committed to quality & customer satisfaction.